Black Premium Hoodie – Bio-Washed

Shipping Policy

•Brand offers free shipping within India on all products. We pay for shipping, octroi, and other taxes. You only pay the value of the ordered product.

•For international shipping the rates vary as per the country and courier

•We ensure that we deliver the orders the fastest and depending on the location deliver most of the orders in 2 – 7 days. Orders placed on Saturdays, Sundays, and Holidays are not processed until the following business day.

• The company may choose to change the above policies at its own discretion.

•An automated e-mail will be sent when your order is submitted. If the item you ordered is not in stock you will receive an email with any backorder or cancellation information.

Returns, Exchanges and Cancellations RETURNS

Return Period:

We accept returns within 7 days from the date of purchase. After this period, unfortunately, we cannot offer a refund or exchange.

📜 Refund & Return Policy

Customized items (logos, embroidery, printing) cannot be canceled or changed after production starts.

No returns for sizing or color issues. Please confirm details before ordering.

Products are eligible for replacement if they are received in a damaged or defective condition. The same needs to be conveyed to our team within 24 hours of receiving the package.

Unboxing video from sealed package to product reveal is mandatory for any claims.

No claims without proof.

We ensure that a brand new replacement is shipped to you by charging shipping cost extra. Please make sure that the original product tag and packing is intact when reverse pick up is made.

Condition of Items:

All items must be returned in their original condition, unworn, unwashed, and with all tags attached. We reserve the right to refuse returns that do not meet these criteria.

Proof of Purchase:

A valid proof of purchase, such as the original receipt or order confirmation, is required for all returns.

Refund Method:

Refunds will be processed and credited in your bank account within 5-7 working days from the date of courier being received in our warehouse.

Non-Returnable Items:

Certain items, such as underwear, gymwear, perfumes, deoderent or personalized items, are non-returnable for hygiene and customization reasons.

All Items Sold Through Sales. 

Return Process:

To initiate a return, please contact our customer service at customerservice@colorsquee.com with your order number and details. Our team will guide you through the return process. Or Click here.

Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to an error on our part.

Exchange Policy:

We currently do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.
By making a purchase with us, you agree to adhere to our return policy outlined above. We appreciate your understanding and cooperation in helping us maintain the quality and integrity of our products.

1. Issues with defective, incorrect, or damaged products must be reported within 24 hours of delivery.
2. Items purchased during special sales with free product offers, like BOGO, buy X Get Y,  Free gift , Bundles along with the product are ineligible for returns.
   
3. A reverse shipment fee of Rs 150 is charged, which will be deducted from the refund or will be credited in the wallet.

NOTE* - There is No Return and Exchange Policy on Customized Items.

Terms of use

Single or additional conditions of use or access may apply in specific cases and are additionally indicated within this document.

By using this Website, Users confirm to meet the following requirements:

Content on this Website

Unless otherwise specified all Website Content is provided or owned by the Owner or its licensors.

The Owner has taken efforts to ensure that the Website Content does not violate legal provisions or third-party rights. However, it’s not always possible to achieve such a result.

In such cases, the User is requested to report complaints using the contact details specified in this document.

Access to external resources

Through this Website, Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.

Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third party’s terms and conditions or, in the absence of those, applicable statutory law.

Acceptable use

This Website and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of this Website and/or the Service violates no applicable law, regulations or third-party rights. READ MORE.